100% New Mexico Initiative

100% POWER HOUR

SIX: ACTING AS A CHANGE AGENT

PLEASE NOTE: This page contains supplemental information for attendees of the 7-part 100% New Mexico initiative power hours. Attendance is free, but registration is required. Please register here.

slide 1

We are providing the slides and narrative text used in the 100% Power Hour: Acting as a Change Agent being offered quarterly by the Anna, Age Eight Institute. The 7-part webinar series is designed to give 100% New Mexico initiative members an overview of key concepts and issues related to implementing the initiative in their county. Currently nine counties are engaged in the initiative.

Power Hour participants are encouraged to use this page for local presentations in order to increase public awareness of adverse childhood experiences (ACEs), trauma, social adversity and the data-driven prevention strategies.

slide 2

Before we begin our presentation, we want to allow for a moment of quiet reflection. Please take a minute to perform the self-care of your choice.

slide 3

PART ONE: HOW CAN WE TAKE ACTION?

The 100% New Mexico initiative, like many health initiatives across the country, has many moving parts. It also has a book to guide all initiative participants, a framework for change and one very clear vision: 100% of families and communities can thrive with access to the ten vital services for surviving and thriving.

This presentation will provide an overview of how we are taking action to design, build, expand and run the services that make all the communities within a county’s borders truly family-friendly.

slide 4

The 100% New Mexico initiative is the centerpiece of the Anna, Age Eight Institute’s programming. It was developed by institute co-directors Katherine Ortega Courtney, PhD and Dominic Cappello who are the co-authors of Anna, Age Eight and 100% Community.

Anna, Age Eight: The data-driven prevention of childhood trauma and maltreatment guides communities in addressing epidemic rates of adverse childhood experiences (ACEs) that occur in the home and social adversity that families face outside their door.

slide 5

100% Community: Ensuring 10 vital services for surviving and thriving is the blueprint that 100% New Mexico initiative participants are using to assess barriers to vital services and build a countywide system of care that includes timely access to vital services. The book details how we collaborate to build the services in each county.

slide 6

The 100% Power Hour 7-part webinar series was developed to provide initiative participants with an overview of key concepts that guide the initiative. This includes the detailed initiative programming to empower local county and city stakeholders as they address challenges through the process of continuous quality improvement: assess, plan, act and evaluate. Today we focus on action and being a change agent.

slide 7

As we begin, we wish to point out three of the most common comments we hear as we discuss the initiative. Some local government representatives will say, “We can’t afford that.” Our response is, “How do we change funding priorities?” Local agency representatives might say, “We don't have the capacity.” We respond, “How can we help you build capacity to serve families?” And some change agents might say, “What do we do when we get a big, ‘No!’”?” We respond, “First we understand that getting buyin is not always easy. Second, we have work arounds.” As change agents, we are not waiting for permission to end trauma and adversity.

slide 8

The goal of the data-driven, county-based and technology-fueled initiative is to empower local stakeholders in ensuring ten vital services for surviving and thriving, all key components of a county and city committed to health equity and racial justice.

slide 9

Our goal is to take data-driven action in order to address adverse childhood experiences (ACEs) and work to prevent the ten forms of adversity that include abuse, neglect and living in homes where adults have substance use disorders, engage in violence and have untreated mental health challenges. As change agents, we can finally end the epidemic of ACEs.

slide 10

We are also focusing our action on ending the social adversity our children, students, parents and caregiving grandparents are facing. Our initiative can ensure health equity and social justice.

slide 11

The learning objectives of 100% Power Hour #6: Being a Change Agent are participants completing the webinar will be able to describe an overview of: the action process, being a change agent, resources for action, funding action, qualities of effective action, buy-in for action and a shared vision for action.

slide 12

The 100% Power Hour process is designed to create a vehicle for building awareness of the initiative and serve as a catalyst for ongoing local community dialogue. The presentation design follows the “teach the teacher” format, developed to allow participants to provide the presentation to their initiative members and local stakeholders. To create an environment for community dialogue, we offer simple guidelines.

slide 13

We acknowledge the contribution of all initiative members across the state who have been part of the iterative process of developing the initiative to meet the unique needs of rural and urban families, as well as those serving culturally and economically diverse populations in the south and west. We also are grateful to the state and local lawmakers who have supported the initiative.

slide 14

This presentation takes place amid the COVID-19 pandemic and we pause to present an update on progress made with the vaccine implementation and delivery of medical care services for individuals and families across all 33 counties.

slide 15

REFLECTION QUESTION: What does the term “change agent” mean to you?

slide 16

PART TWO: WHO HAS THE TIME AND ENERGY TO BE A CHANGE AGENT?

There are important questions to ask, within the context of the 100% New Mexico initiative. One simple one is, “Which local stakeholders in your county have the time and energy to be a change agent?” Another equally important question is, “Who working within the city, county and state government can work within the initiative as part of their job?” The action process begins after a county-wide survey and planning process is completed. It is the action phase where the county-based initiative’s ten action teams become project developers.

slide 17

Part Two begins with a definition of action: The process of doing something, typically to achieve an aim. The definition of change agent is: a person who helps an organization, community, city, or county to transform how it operates. A change agent can be a catalyst for change, a person who can make changes happen by inspiring and influencing others.

slide 18

The 100% New Mexico initiative is supporting change agents who understand the pivotal point in history we are in, emerging from a global pandemic. Change agents take to heart the phase used often during lockdown, “We are all in this together.” We are creating a new “normal” where 100% can thrive and no one is left behind.

slide 19

We understand the stakes. We know from our countywide survey how many families are depending on our work to ensure vital services. Our action teams have assessed the challenges and made plans to solve them. Action, in the form of project development, awaits.

slide 20

Change agents work on our three key strategies: 1) creating a central hub for services, 2) making every school a service hub, and 3) ensuring internet access across the county to make web-based services a reality.

slide 21

The entire initiative follows the continuous quality improvement process, moving from assessment to planning to action to evaluation. In the action phase projects are funded and initiated. This might mean installing new software so every food pantry in the county can track supply and demand. It might mean building a school-based health center to transform a school into a community school. It could mean, with a new partnership between the city and county, building a one-stop shop that houses all the services for surviving and thriving in the center of town.

slide 22

With a completed countywide survey, the county-based 100% New Mexico initiative members will be able to share with elected leaders in local government the challenges families endure and the need to end service barriers. We can discuss the return on investment and the benefits of having healthy, trauma-free children who become successful students, job-ready and tax-paying employees.

slide 23

Ten action teams never lose sight of the vision: creating communities where every child is a priority. This is not an empty public relationships slogan spinning on a website. Our work is measurable and meaningful.

slide 24

REFLECTION QUESTION: How can you build the capacity for your initiative to take action?

slide 25

PART THREE: WHAT ARE THE RESOURCES FOR ACTION TO ACHIEVE RESULTS?

The Anna, Age Eight Institute provides to all initiative participants a list of 20–25 potential evidence-informed solutions through the EYE ON SOLUTIONS. The EYE’s ten centers house projects requiring action and implementation. https://www.eyeonsolutions.org/

slide 26

Your project logic model developed in the planning phase includes a list of activities required to successfully implement your project. This could mean buying and installing software. It could mean meeting an architect to design a one stop service hub. Some projects require only collaboration between agencies. Some require funding.

slide 27

Securing local investment can end barriers. Change agents work to develop the resources to support action team projects and end service barriers. It is not a question of if the government has the resources. They do. It is a question of how current resources are prioritized.

slide 28

As change agents, we acknowledge that our nation has lacked the will to make all our children a priority. ACEs and social adversity have been allowed to become a norm in our communities.

slide 29

The 100% New Mexico initiative in each county can design a new future, one where our action is measurable and meaningful. Change agents use a data-driven process, moving from assessment to planning to action, all focused on developing projects that reduce service barriers. Change agents are strategic and understand local politics. Change agents understand that change requires building relationships and getting buy-in from stakeholders.

slide 30

Local initiatives work to build support from city and county government elected leaders. Our potential funding sources for projects including city government, county government, state government, federal government and philanthropy. These are multi-million (or multi-billion) dollar entities.

slide 31

The county initiative teams are building and strengthening relationships with a variety of partners on the state, county and city levels. The partners are key to securing funding and support for local 100% New Mexico projects.

slide 32

REFLECTION QUESTION: What support would help you in identifying funding sources for the initiative and local projects?

slide 33

PART FOUR: HOW DOES YOUR TEAM GET BUY-IN TO TURN PLANS INTO ACTION?

Each county initiative will require financial support and resources to end barriers in ten service areas. There are many ways to secure buy-in from local stakeholders. There are also many ways to turn a “no” into a “yes” when asking for support. And getting a “no” is a normal part of the change process.

slide 34

In our “Framework for Change” action is the “D” part of the four-phase continuous quality improvement process. Action, including fundraising, is all part of the change process that leads us to “E” and engagement. This means leadership and a local movement committed to our desired result: 100% of our kids and families thrive.

slide 35

We return to a core value of the initiative from the collective impact model: With a shared vision, anything is possible. If you can envision a school-based health center serving students and families, you can be the change agent to make it a reality with your team.

slide 36

We stress that change is not a matter of “if” but “when.” As change agents we are driven by a passion for justice and fairness to move our local communities from the world of “we can’t” to the world of “we can.” (Ask about the training on “adaptive leadership” that empowers change agents, especially when the nay-sayers seek to stop projects before they start.)

The Anna, Age Eight Institute can help all county initiatives to achieve their goals.

slide 37

Every challenge that we and our families and communities face has been solved somewhere else. Don’t doubt the power of local change agents guided by the vision of 100% of our children thriving.

slide 38

REFLECTION QUESTION: Who in your county has experience with taking action, project implementation and turning a “no” into a “yes”?

slide 39

NEXT STEPS: Reflect on the presentation and your notes. Review the books and links to research provided. Reach out to colleagues, friends, family, neighbors and local elected leaders to discuss the 100% New Mexico initiative. We have designed this presentation so that it can be used with local elected officials within city and county government and school board members, agency leaders (representing the ten vital services), representatives from local higher education, faith-based and community-based organizations and your neighbors and friends.

slide 40

The next 100% Power Hour is Evaluating Change. We hope to see you there. For any questions about the 7-part webinar series, the initiative, research guiding the process or practical steps in starting the initiative, please contact us annaageeight@nmsu.edu.

Additional Resources

Download

slide 33

Access the Powerpoint for presentations
(via Google Slides)